Migrant Help

"Asylum Help deliver the Home Office's AIRE contract, via their helpline, to provide advice to asylum seekers on asylum support applications and issues with their asylum support accommodation or payments. S95NewApplications@migranthelpuk.org - For new self-completed ASF1 applications only. S95SupportingDocuments@migranthelpuk.org - For documents to support an application for S95 that Migrant Help is supporting with. SupportTerminationRequests@migranthelpuk.org - To cancel an application for asylum support or request for support to be terminated. S4@migranthelpuk.org - for completed S4 applications, schedule 10 applications, supporting documents, support termination requests, further information responses and S4 booking forms relating to S4 applications. S98@migranthelpuk.org - For any requested evidence for S98 applications or requests from third party agencies to complete S98. CoC@migranthelpuk.org - For Change of Circumstance applications which include; • Add Dependent Adult and Minor, • Adjust Payment Hospitalisation, • Adjust Payment Over Payment, • Adjust Payment Back Payment, • Adjust Payment Applicant Working, • Destitution Payment, • Pregnancy Payment, • S96 Additional Support, • Supplementary Payment, • Request to Move Home Office to Home Office Accommodation, • Request to Move Home Office to Private Accommodation, • Request to Move Private Accommodation to Home Office Accommodation, • Request to Move Private to Private. As well as any supporting documents or further information relating to any of the above Change of Circumstances. consent@migranthelpuk.org - For third party consent forms. ProofOfSupport@migranthelpuk.org - To request proof of support from the Home Office. CopySupportDecisions@migranthelpuk.org - To request a copy of an asylum support decision letter from the Home Office. complaints@migranthelpuk.org - This inbox is for complaints against Migrant Help only. If the complaint is against the AASC provider (asylum accommodation), the asylum support payment provider (PFS) or asylum services provided by the Home Office, please make contact via one of the options below which are available 24 hours a day, 7 days a week. 1. Webchat (https://ellis.custhelp.com/app/chat/chat_launch) 2. Raise an Issue via our website (https://ellis.custhelp.com/app/ask/session) 3. Freephone helpline 0808 8010503"