Shelter

Home is a human right. It's our foundation and it's where we thrive. Yet, every day millions of people are being devastated by the housing emergency.

Shelter exists to defend the right to a safe home. Because home is everything.

Shelter can help in a number of ways:

  • Locally
    Our advice and support services offer one-to-one, personalised help with housing issues and homelessness.
  • Online
    On our website, find expert information about everything from reclaiming your deposit to applying as homeless, or speak to an adviser over webchat.
  • Over the phone
    Our free emergency helpline offers urgent advice if you are homeless, have nowhere to stay tonight or are at risk of harm or abuse in your home.
  • Legal
    Our solicitors provide free legal advice and attend court to help people who’ve lost their homes or are facing eviction.

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Shelter

Shelter - Manchester

Last updated 12/11/24

Shelter Manchester is a charity that helps people facing housing problems, including those struggling with eviction, rent arrears, or unsafe living conditions. They offer free support and advice to anyone who is homeless or at risk of losing their home.

Services Include:


Information Resource: Advice Support and Guidance (ASG): Specialist advice and support in housing, welfare benefits, debt and dealing with living in the private rented sector.

Specialist advice: For complex issues that can’t be resolved by ASG, Shelter advisers offer specialist level advice and support on housing, debt and welfare benefits. Private Rented

Sector service: Set up in response to Shelter’s Rogue Landlords Campaign, this service ensures that tenants are able to access the right advice and support. The support we offer is intended to help you to maintain and sustain your private tenancy or to move on in a planned way.

• Legal service: The Legal team offers specialist legal advice to individuals or families with housing problems who are eligible for legal help or Legal Aid in matters such as unlawful evictions and homelessness appeals. Our legal team can help if you are eligible for Legal Aid, for example, if you need to go to court about a housing problem or to challenge a council’s homelessness decision.

You need to make an appointment to speak to the Manchester legal team. Please call 0344 515 1774 between 9am and 4pm, Monday to Friday. This number is for new legal appointments only.

To Access:

People can contact them directly for help or be referred by other organisations, such as social services or local charities.

Category:
  • Homelessness and Destitution
Type:
  • Self Referral
Address
Unit 3 Great Northern Tower, 5 Watson Street, Manchester, M3 4EE
Website
https://england.shelter.org.uk/get_help/local_services/manchester
Contact Email
manchester@shelter.org.uk
Contact Phone
03301 755 121
Service Capacity
Service is operating at normal capacity.
(last updated - 12/11/24)
Availability

Opening Hours

Monday to Friday

Hours: 09:00 - 16:00

Eligibility

Immigration Status: All

Region: Greater Manchester

Interpreters

None available