Salford LA Housing Options Point

Salford City Council provides support to individuals facing homelessness or those at risk of becoming homeless. They offer advice and assistance to prevent homelessness and help people find alternative accommodation. Referrals are made through a self-referral form, and a case officer will assess the situation within three working days. Services include temporary accommodation for those in priority need, emergency shelter for immediate homelessness, and tailored housing plans. They work with local organisations to provide support, including emergency contact for after-hours situations.

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Salford LA Housing Options Point

Salford LA Housing Options Point

Last updated 27/11/24

The Salford Homelessness Service helps people who are homeless or at risk of becoming homeless. They work with individuals and families in Salford, offering support to find safe and secure housing. The service is available to anyone facing homelessness, including those living in temporary accommodation or staying with friends.


The service provides various types of help. For example, they offer advice on housing options, assistance with applying for housing benefits, and support in accessing emergency accommodation. They can also help people create a personalised plan to improve their situation and maintain their tenancy.

To Access:

Referrals to the service can come from different sources, such as social services, local charities, or directly from individuals seeking help. The team works closely with various organisations to ensure people receive the right support, including mental health services and financial advice. Self-referral form: https://gm-ca.org/referral/FormPage.aspx

If you are homeless today, go to Salford Housing Options Point and ask for housing options advice. You can also go to Salford Loaves and Fishes on Paddington Close in Pendleton Monday to Friday 9am to 2pm.

Do I need to bring anything? You will need to take the following with you:
Proof of your ID such as a valid passport, a driving licence, a medical card, a letter from your GP Proof of your income or benefits Proof of your National Insurance number

What will I be asked at my housing options assessment?
You will be asked questions about your current housing situation. This is important as it will allow the team to provide you with tailored advice relevant to your circumstances. If you have nowhere to live, this will trigger a homelessness assessment, under the homelessness legislation.

What is temporary accommodation?
Customers who are assessed under the homelessness legislation as having a priority need, and have no accommodation available to them that evening, may be offered emergency accommodation. This could be a hostel or bed-and-breakfast accommodation.

When will I receive a decision?
Once we have completed your assessment, we will write to you with our decision. If we have accepted a duty to re-house you, we will allow access to Salford Home Search for help finding a new home.

Category:
  • Homelessness and Destitution
Type:
  • Phone
Address
Ground Floor, Salford Civic Centre, Chorley Road, Swinton, M27 5AD
Website
https://www.salford.gov.uk/housing/homelessness/
Contact Email
housing.advicecentre@salford.gov.uk
Contact Phone
0161 793 2020
Contact Phone
0161 794 8888
Service Capacity
Service is operating at normal capacity.
(last updated - 27/11/24)
Availability

Drop-in

Monday, Tuesday, Wednesday, Friday

Hours: 08:30 - 16:30

Thursday

Hours: 12:30 - 16:30

Eligibility

Immigration Status: All

Minimum Age: 18

Region: Salford

Salford Housing Options Point is open for people who are homeless in an emergency. In circumstances where you are not homeless today you will be asked to complete the Duty to Refer form. It is important that you only attend the office if you have nowhere to go today as otherwise you may have to return for assessment at a later date.

Interpreters

None available