Refugee Council Last updated 25/06/25

Refugee Council - Independent Unaccompanied Asylum- Seeking Children Support Service (IUSS)

The Refugee Council’s Children’s Panel provides advice and support to separated (unaccompanied) children and young people seeking asylum. The Children’s Panel is funded by the Home Office but we are a fully independent organisation and provide independent advice.

The Children's Advisor, can offer:

• Advice about the asylum process and related matters to separated children and professionals involved. All Children’s Advisors are registered with the IAA (formerly OISC) at Level 1.

• Advocacy for the young person in the form of acting as appropriate/responsible adult during meetings and interviews (e.g LAC reviews, Home office interviews, age assessments).

• Referrals to other services (e.g immigrations/welfare solicitors, Red Cross family tracing, social clubs).

• A means of linking up different professionals involved in the care and support of separated asylum seeking children and young people.

How to access:

Make a referral through the helpline - 0207 346 1134

Young people can contact the freephone helpline 0808 175 3499 or message via Whatsapp 07888 866 615


Paper referral form available for professionals on request.

Aimed At:
  • Young People
Category:
  • Health and Wellbeing
Referral Type:
  • Phone
  • Self Referral
Tags:
  • Helpline
  • IAA Level 1 (previously OISC)
  • Unaccompanied Children
Address
Contact Phone

07888 866 615

Contact Phone

0808 175 3499

Contact Phone

020 7346 1134

Service Capacity

Service is operating at normal capacity.
(last updated - 25/06/25)

Availability

Professional Phoneline Monday - Friday

Hours: 09:00 - 17:30

Eligibility

Immigration Status: Refused Asylum Seeker, Asylum Seeker

Maximum Age: 18

Region: National

You can use this service if you are in the UK without a parent or guardian, or any professional supporting a child who is in the UK without a parent or guardian.

Interpreters

Languages: On Request